Patient Case Management & Care Navigation

Move every patient forward — navigators work their caseload and never lose a referral, supervisors watch program health across the board, referral partners submit and track referrals through their own portal, and patients follow their own case without chasing phone calls.

Categories
Case Management, Healthcare
Includes
7 roles, 12 tables, 18 workflows

Describe your version of Patient Case Management & Care Navigation — we’ll build it now.

Start from this template, or describe your own version and Tadabase AI builds that instead.

Plain English. It asks follow-up questions like a real developer.

What’s inside.

Everything here installs with the template, running on the same backend as every Tadabase app.

7 user roles
Admin, Supervisor, Navigator, Provider, Patient, Referral Partner, Partner Intake (public)
12 data tables
Patients, Cases, Tasks, Referrals, Care Programs, Providers, Referral Partners, Consents
18 workflows
Referral routing with consent gates, task reminders, SLA escalation, consent expiry
16 email templates
Case, task, referral, consent and escalation notices
8 AI agents
Intake Triage, Stalled Case Monitor, Case Summary & Handoff, Patient Message Drafter, plus role assistants
Sample data
Demo users for every role + seeded patients, cases and referrals — optional at install
Security
Row-level security scopes every role to its own slice

The data model, drawn.

12 tables and 25 relationships, with row-level security on all 12. Real tables with real fields, not a mock-up.

Data model of the Patient Case Management & Care Navigation template 12 tables and 25 relationships; 11 tables link to Organizations. The complete list of tables and relationships follows the drawing. Organizations 3 fields, 11 tables link here 11 tables link to Organizations Patients 16 fields Links to Organizations Care Programs 6 fields Links to Organizations Providers 9 fields Links to Organizations Referral Partners 7 fields Links to Organizations Cases 17 fields Links to Organizations Tasks 10 fields Links to Organizations Referrals 18 fields Links to Organizations Notes 12 fields Links to Organizations Documents 10 fields Links to Organizations Consents 9 fields Links to Organizations Audit Log 11 fields Links to Organizations Patient Program Case Case Patient Referred To Provider Sending Partner, Receiving Partner Sending Partner +1 Case Patient Case Patient Patient Linked Document
Relationship, from the linking table to the one it points at Row-level security on (12 of 12) Links to Organizations (11 tables) Hover or focus a table to name its relationships.
  1. Organizations 3 fields, row-level security on

  2. Audit Log 11 fields, row-level security on

  3. Patients 16 fields, row-level security on

  4. Care Programs 6 fields, row-level security on

  5. Providers 9 fields, row-level security on

  6. Referral Partners 7 fields, row-level security on

  7. Cases 17 fields, row-level security on

  8. Referrals 18 fields, row-level security on

  9. Documents 10 fields, row-level security on

  10. Tasks 10 fields, row-level security on

  11. Notes 12 fields, row-level security on

  12. Consents 9 fields, row-level security on

Who does what.

Built for care-navigation teams coordinating patients across programs, providers, and outside partners — where the case that slips through is the patient who suffers.

Your navigators can

  • Work their own caseload — every case, next step, and program in one view
  • Take a referral from intake to enrolled without a spreadsheet in between
  • Connect patients with the right providers from a shared directory

Your supervisors can

  • See program health and caseload across every navigator at a glance
  • Rebalance caseloads before anyone drowns

Your referral partners can

  • Submit referrals through their own portal and track the status themselves — no more "did you get my fax?"

Your patients can

  • Log in and see their own case — where it stands and who's helping

Referral routing, reminders, and audit logging run automatically underneath. Row-level security scopes Admin, Supervisor, Navigator, Provider, Patient, and Referral Partner to exactly their own slice.

Make it yours.

Start from this template, or describe your version of it and Tadabase AI builds that instead.

Plain English. It asks follow-up questions like a real developer.

  • Free plan, no card
  • Unlimited app users
  • Live on your own domain