Workflow · Position created - tenant denorm
W1 Position created - tenant denorm
Tags every new position with the agency of the recruiter who created it, so it only ever appears on that agency's own boards and dashboards.
Steps
- Set Agency from the creating user
Workflow · Position Credential Requirement denorm
W2 Position Credential Requirement denorm
Carries the agency down from the parent position onto each new credential requirement, keeping the requirement list scoped to the right tenant.
- 1 step
- on Position Credential Requirements
Steps
- Set Agency from the parent Position
Workflow · Applicant created - intake
W3 Applicant created - intake
Confirms receipt to every new applicant with their status-portal PIN and alerts the hiring manager the moment an application lands.
Steps
- Link the applicant to their agency and hiring manager
- Email the applicant a confirmation with their portal PIN
- Alert the hiring manager to the new application
- Log the application in the audit trail
Workflow · Recruiter reassignment resync
W4 Recruiter reassignment resync
Keeps the right recruiter on every document, credential, check, note and offer when an applicant is reassigned, and lets the new recruiter know.
Steps
- Move the applicant's documents to the new recruiter
- Move their credentials to the new recruiter
- Move their background checks to the new recruiter
- Move their interview notes to the new recruiter
- Move their offers to the new recruiter
- Tell the new recruiter about the handover
Workflow · Document created - denorm + compliance queue
W5 Document created - denorm + compliance queue
Files every uploaded document under the applicant's agency, recruiter and hiring manager, routes it to the agency's compliance officers for verification, and logs the upload in the audit trail.
Steps
- Denormalize Agency, Recruiter and Hiring Manager from the Applicant
- Resolve the agency's Compliance Officers for the verification queue
- Write the audit row
Workflow · Credential created - denorm
W6 Credential created - denorm
Stamps each new credential with the applicant's agency, recruiter and hiring manager so it lands on the right register, and records its creation in the audit trail.
Steps
- Denormalize Agency, Recruiter and Hiring Manager from the Applicant
- Write the audit row
Workflow · Background Check created - denorm + exclusion preset
W7 Background Check created - denorm + exclusion preset
Scopes each new background check to the applicant's agency and recruiter, dates the request, sets exclusion checks to recur monthly, and logs the request for audit.
- 3 steps
- on Background Checks
Steps
- Denormalize Agency, Recruiter and Hiring Manager, stamp the request date
- Exclusion checks recur monthly
- Write the audit row
Workflow · Interview Note created - denorm
W8 Interview Note created - denorm
Attaches every interview note to the applicant's agency and assigned recruiter so feedback stays with the right candidate, and records it in the audit trail.
- 2 steps
- on Interview Notes
Steps
- Denormalize Agency and Assigned Recruiter from the Applicant
- Write the audit row
Workflow · Screening - generate the credential checklist
W9 Screening - generate the credential checklist
Builds the credential checklist for the applicant's position the moment they pass screening and asks them for the missing documents.
Steps
- Find the credential requirements for this applicant's position
- Create a credential slot for each requirement
- Email the applicant the documents still needed
Workflow · W9b Offer created - denorm
W9b Offer created - denorm
Links each new offer to the applicant's agency, recruiter and hiring manager so it shows on the right pipeline, and logs the offer's creation for audit.
Steps
- Denormalize Agency, Recruiter and Hiring Manager from the Applicant
- Write the audit row
Workflow · Interview stage - placeholder note + invite
W10 Interview stage - placeholder note + invite
Sends the interview invitation and opens a note for the interviewer as soon as a candidate reaches the interview stage.
Steps
- Create the placeholder interview note
- Email the applicant an interview invitation
Workflow · Offer sent
W11 Offer sent
Tells the applicant their offer is ready to review and sign, and records when it went out.
Steps
- Record the date the offer was sent
- Email the applicant that their offer is ready
Workflow · Offer signed
W12 Offer signed
When an offer comes back signed, files it, moves the applicant into credentialing and lets the recruiter know.
Steps
- Record the signature date
- File the signed offer as a Document
- Advance the applicant to Credentialing
- Tell the recruiter the offer was signed
- Log the signed offer in the audit trail
Workflow · Applicant approved - provision the caregiver login
W13 Applicant approved - provision the caregiver login
Turns an approved applicant into a hired caregiver with their own portal login and a welcome email.
Steps
- Create the Caregiver user
- Mark the applicant Hired
- Welcome the new caregiver with their portal login
- Log the hire in the audit trail
Workflow · Daily credential expiry ladder
W14 Daily credential expiry ladder
Runs every day to warn caregivers and compliance about credentials and documents expiring within 90 days, and marks lapsed ones Expired.
Steps
- Find verified credentials expiring within 90 days
- Find credentials already past their expiry date
- Mark them Expired
- Find documents expiring within 90 days
Workflow · Daily offer expiry
W15 Daily offer expiry
Closes out offers nobody signed by their deadline so the pipeline never shows stale offers as open.
Steps
- Find sent offers past their deadline
- Mark them Expired
Workflow · Background check result returned
W16 Background check result returned
Flags a returned background-check result to the agency's compliance officers for review, without ever exposing the result itself in the log.
- 3 steps
- on Background Checks
Steps
- Record when the result came back
- Notify the agency's compliance officers
- Log the review in the audit trail (result never recorded)
Workflow · Daily compliance clocks
W17 Daily compliance clocks
A daily sweep that surfaces overdue exclusion re-screens, FCRA waiting periods that have run their course and missed I-9 deadlines.
- 3 steps
- on Background Checks
Steps
- Flag exclusion re-screens that are due
- Flag FCRA waiting periods past 7 days
- Flag hires with a missed I-9 deadline
Workflow · PHI reveal - audit the unmask
W18 PHI reveal - audit the unmask
Whenever someone unmasks an applicant's protected information, writes an audit entry recording who revealed it and when, so PHI access is always traceable.
Steps
- Record who revealed PHI and when
Workflow · FCRA pre-adverse action
W19 FCRA pre-adverse action
Sends the FCRA pre-adverse action notice with the Summary of Rights and starts the required waiting period before any final decision.
- 2 steps
- on Background Checks
Steps
- Email the pre-adverse action notice and Summary of Rights
- Start the FCRA waiting period
Workflow · FCRA final adverse action
W20 FCRA final adverse action
Issues the final adverse action notice, declines the applicant and records the decision for compliance.
- 3 steps
- on Background Checks
Steps
- Email the final adverse action notice
- Decline the applicant
- Log the decision in the audit trail
Workflow · Credential verified - stamp and log
W21 Credential verified - stamp and log
Stamps who verified a credential and when, so every credential on the register carries an accountable sign-off.
Steps
- Record the verifier and verification date
- Log the verification in the audit trail
Workflow · Login audit
W22 Login audit
Records every user sign-in to the audit trail, giving compliance a complete history of who accessed the portal and when.